View Issue Details

IDProjectCategoryView StatusLast Update
0001613Core Componentspublic2015-02-18 14:57
ReporterVertygo Assigned To 
PrioritynormalSeveritymajorReproducibilityalways
Status confirmedResolutionopen 
Summary0001613: OPC Core Components installation issue on windows 2008 R2 x64
Description

During of the installation of OPC Core Components 3.00 Redistributable (x64), version 3.00.105.1 on my local Windows 2008 R2 x64 machine running on intel i3 processor an error is thrown.

Reproduction steps:

  1. Run installation of OPC Core components ver. 3.00.105.1 on intel processor (important) from command prompt:
    "OPC Core Components Redistributable (x64).msi" /l* log.txt
  2. Proceed with installation
  3. When error is throws open log.txt, it should contain something like:
    === Logging started: 4/7/2011 10:40:40 ===
    Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: _749B8346_F0B8_4DD2_ACB3_97B46BF1A0F1, location: C:\Program Files\Common Files\OPC Foundation\Bin\OpcCategoryManager.exe, command: /RegServer
    MSI (s) (D8:40) [11:25:20:166]: Product: OPC Core Components Redistributable (x64) 105.0 -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: _749B8346_F0B8_4DD2_ACB3_97B46BF1A0F1, location: C:\Program Files\Common Files\OPC Foundation\Bin\OpcCategoryManager.exe, command: /RegServer
    === Logging stopped: 4/7/2011 10:40:47 ===
  4. In event log there should be error entry:
    Activation context generation failed for "C:\Program Files\Common Files\OPC Foundation\Bin\OpcCategoryManager.exe". Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found. Please use sxstrace.exe for detailed diagnosis.
Additional Information

It seems that OpcCategoryManager.exe in msi package is dependent on Microsoft Visual C++ 2008 SP1 Redistributable Package (x64) and there is no warning about it.

TagsNo tags attached.

Activities

user319

2012-08-20 17:30

  ~0004002

SMG: to be fixed

Vusi Skosana

2013-06-04 11:37

reporter   ~0004714

Hi Vertygo, does the machine have the .NET Framework 3.5 feature turned on ( I am trying to establish if your error is similar to what I have encountered)

mohdali83

2015-02-18 14:57

reporter   ~0005818

Hi, I'm getting the same issue when trying to install on Windows 7 64bit machine. I have installed Microsoft Visual C++ 2008 SP1 Redistributable Package (x64) but still get the same problem.

Any clues how to fix it?

Issue History

Date Modified Username Field Change
2011-04-07 10:35 Vertygo New Issue
2012-08-20 17:30 user319 Note Added: 0004002
2012-08-20 17:30 user319 Status new => confirmed
2013-06-04 11:37 Vusi Skosana Note Added: 0004714
2015-02-18 14:57 mohdali83 Note Added: 0005818